Return Policy

If you’re looking to return or exchange your order because of any kind of damage or quality issues, we’re here to help! We offer returns within 4 weeks of receiving your order. You can return your product for a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions. 

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please contact us at store@viki.si

We do not refund orders for buyer’s remorse or due wrong size bought!