If you’re looking to return or exchange your order because of any kind of damage or quality issues, we’re here to help! We offer returns within 4 weeks of receiving your order. You can return your product for a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please contact us at store@viki.si
We do not refund orders for buyer’s remorse or due wrong size bought!